The AI assistant for your tourist destination
Kosmo is the AI assistant for tourist destinations, DMOs and tourism boards: it answers website visitors in every language, 24/7, about local events, activities and services. It understands what each visitor is looking for, suggests the most suitable accommodation and guides them all the way to booking or a quote request.
From website visitors to guests in your destination
The everyday challenges of promoting a destination online, and how Kosmo's artificial intelligence solves them.
The destination's pain points
Hard-to-find information
Events, activities, opening hours and services are spread across dozens of pages: many visitors leave the site if they don't find what they need quickly.
A tourist office under pressure
Emails, phone calls and messages keep bringing the same questions, especially in high season and on rainy days.
Lots of accommodations, little guidance
Faced with a long list of places to stay, visitors feel lost and struggle to choose, putting off the decision or booking elsewhere.
Tourists from all over the world
Replying instantly and accurately in several languages takes time and staff that aren't always available.
The Kosmo solution
Local information 24/7
Kosmo instantly answers questions about events, activities, services and how to get there, using your destination's own content.
Tailored accommodation suggestions
Kosmo understands what visitors are looking for, from the area and type of accommodation to families and pets needs, and suggests the best solution.
From question to booking
Kosmo suggests the best-fit accommodation and takes the guest all the way to direct booking, a quote request or the dedicated page.
Native multilingual support
Kosmo instantly recognises the visitor's language and replies in every language in the world.
Intelligent management for your tourist destination
An AI assistant that informs visitors, guides them through local accommodation and generates real enquiries for local businesses.
A holiday for every visitor, even in high season
Kosmo answers visitors directly on the destination's website. It knows local events, activities and services and connects to the accommodation catalogue to suggest the most suitable places to stay, with the right button to book or request a quote. When the portal offers an availability search, Kosmo only suggests accommodation that is available on the requested dates.
How Kosmo improves your destination's performance
Support visitors better, lighten the load on your tourist office and bring more enquiries to local accommodation, in every language and at any time.
Instant answers for visitors 24/7
Kosmo answers every question about the area instantly, even at night, on public holidays and when the tourist office is closed.
Lighten the load on your tourist office
Kosmo handles tourists' repetitive questions, so your team can focus on welcoming visitors and on destination projects.
More enquiries for local accommodations
Turn conversations into direct bookings and quote requests for local accommodation, in line with your portal's model.
Insights into tourist demand
See what visitors ask and which accommodation gets the most clicks, for destination marketing decisions based on real data.
Let's talk about your destination
Tell us about your area and your website: we'll show you how Kosmo can keep visitors better informed and bring more enquiries to your destination's accommodation.
The impact of AI on Guest Communication
Practical strategies, case studies, and technology trends for modern Hotel Managers.
Frequently asked questions
It's an assistant powered by artificial intelligence that answers a destination's website visitors 24/7 and in every language. Kosmo knows the area's events, activities, services and accommodation: it answers tourists' questions, suggests the most suitable places to stay and guides them all the way to booking or a quote request. It's designed for DMOs, tourism boards and consortia, tourist information offices, accommodation portals and hospitality networks.
A traditional chatbot follows predefined answers or sends visitors to a page on the site. Kosmo understands requests written in natural language, answers with your destination's specific information and recommends the right accommodation, with a button to book or request a quote. It doesn't just answer: it turns visitor interest into a concrete enquiry for local businesses.
Kosmo uses the destination's accommodation catalogue: type of accommodation, area, services and features such as suitability for families or pets. It matches this information with the visitor's request and suggests a few truly suitable places, with photos, a description and action buttons. When the portal offers an availability search, Kosmo only suggests accommodation that is available on the requested dates.
No. Kosmo works with the tools you already use: it takes visitors to the accommodation pages, the booking flow or the quote form already on your portal. The destination's model stays the same, and local businesses receive enquiries just as they do today.
Kosmo is an annual subscription. The price depends on the number of annual website visits and the features you activate, such as accommodation recommendations. Request a demo for a tailored quote.
Yes. Kosmo automatically recognises the visitor's language and answers smoothly and accurately. This lets your destination welcome international tourists without language barriers.