The hotel chatbot that sells your rooms
Kosmo Web is the AI-powered hotel chatbot that answers your guests in any language on your website and connects to your booking engine to show real availability and rates right in the chat.
Every question becomes a booking opportunity
7 out of 10 visitors leave your site without booking. Kosmo keeps them: it answers in under 2 seconds, with real data from your booking engine.
AI that understands
It gets the question even when it's badly written, in dialect or in Polish. And it answers like an experienced receptionist.
Genuinely integrated
It connects to your booking engine to show real rooms, rates and availability directly in the chat.
Accurate answers
It draws only on verified data about your property. And when it doesn't know something, it hands over to your staff.
AI that understands
It gets the question even when it's badly written, in dialect or in Polish. And it answers like an experienced receptionist.
Genuinely integrated
It connects to your booking engine to show real rooms, rates and availability directly in the chat.
Accurate answers
It draws only on verified data about your property. And when it doesn't know something, it hands over to your staff.
Why choose Kosmo Web?
It's not a bot with canned answers: it's an agent trained to sell, that learns from every conversation with your guests.
Always on it
Every question answered instantly, at any hour, in any language. No waiting, no lost bookings.
Built to sell
It offers extra services and alternative dates when you're fully booked. Like your best salesperson.
More bookings
Kosmo guides the guest to the booking with a link pre-filled with dates and guests.
Time saved
Up to 50 hours a week handled autonomously. Your staff goes back to looking after guests.
From a question to a confirmed booking
Automate your guest communication and sell more rooms without adding complexity to your work
The guest opens the chat
A guest lands on your site looking for quick answers about rooms, prices or services. This is the critical moment: you can't keep them waiting.
An immediate welcome
Kosmo recognises the guest's language and greets them personally. The conversation starts right away, with no language barrier.
An intelligent conversation
The AI understands the guest's concerns and gives precise details about your property, just like an experienced receptionist.
Real availability check
Kosmo queries your booking engine instantly and shows the guest the best rooms and live prices.
Direct booking
The guest completes the booking in one click. A sale closed entirely on its own, with no manual work from your staff.
Easy to set up, nothing to worry about
No technical skills required: setup is very simple and we're with you at every step.
Technical integration
- Install with a single line of code
- Compatible with WordPress and any CMS
- It doesn't slow your site down — it adds to it
- Design that improves the user experience
- Always connected to your booking engine
Up and running fast
- Implementation in 1 week
- Dedicated onboarding support
- Kosmo learns on its own — from your website and beyond
- Continuous updates to improve the experience
- A contact person always reachable after launch
Let's build the future of your hotel
We'll show you how Kosmo can eliminate waiting times for your guests and free up your staff
Kosmo on every channel
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Frequently asked questions
It's a new-generation AI built on LLMs. Unlike older bots that fail whenever a question doesn't match a script word for word, Kosmo understands natural language, interprets the guest's intent and replies fluently and intelligently.
No. Kosmo draws only on verified data: the information on your website and the real rates and availability from your booking engine. It doesn't improvise and it doesn't promise what you can't deliver. If a question falls outside its scope, it passes the conversation to your staff via a ticket.
Kosmo Web is a subscription service: the cost depends on the number of rooms at your property. There is a setup fee covering the build of the product and the training. Request a demo to receive an exact quote for your property.
Yes. By answering instantly and providing direct booking links, Kosmo stops guests from leaving your site to look for help elsewhere. That turns web traffic into direct bookings and cuts the commissions you pay to OTAs.
Installation is immediate: you simply add a single line of code. The system works with WordPress and any other CMS. Once live, Kosmo starts talking to your visitors right away, without slowing your site down.
Natively. Kosmo understands and replies in over 50 languages with complete accuracy. It doesn't produce rough literal translations: it speaks to international guests with the ease of a native speaker, 24 hours a day.
Kosmo learns from every conversation with your guests: it analyses real chats, the feedback it receives and the information about your property to make its answers increasingly precise. No manual updates needed: the more it works, the better it answers and sells.